Travel Information

Please ensure that your passport is valid for entry into your destination country and for your return to the UK, as it is important to be aware that passports must be valid for a minimum period beyond the time of your intended stay in the destination country.

If you are using a British passport to travel to the EU, your passport must be valid for at least 3 months from the date you intend to leave the EU, and your passport should also have been issued within the previous 10 years upon the date you arrive in the EU - This means that if your passport was issued more than 10 years ago, then you will need to renew it before you travel to the EU.

You can find further information about passport validity and check if you need to renew your passport on the UK government website here.

The EU is planning to introduce the Entry/Exit system (EES) in November 2024 - This is a new digital border control system, which will change the requirements for British nationals travelling to the EU and will replace the current system of manually stamping passports.

From November 2024, if you are travelling to a country in the Schengen area using a UK passport, you will be required to register your biometric details (i.e. a photo and/or fingerprints) when you arrive in the country. The exact date that EES will be introduced has not been confirmed.

You can find further information on the UK government website:  https://www.gov.uk/guidance/eu-entryexit-system

Please note it is your own responsibility to ensure you comply with the entry requirements for your destination country/countries prior to departure, and for returning to the UK. The best source of information for this is the Foreign Office advice on the UK government website, which is regularly updated and can be found here:  https://www.gov.uk/foreign-travel-advice

Information on baggage allowances for our ski flights can be found here:  https://www.skimiquel.co.uk/information-pages/baggage-allowances

Please note the airlines will have certain requirements if you wish to take an avalanche rescue backpack onboard with you on the flights, so please contact us if you require further information about this.

Payment for ski carriage is now being rigorously enforced by the airlines, so if you are taking your own equipment with you then we would recommend that you add ski carriage onto your booking, as airlines may refuse carriage of skis or snowboards that have not been pre-booked.

Please note that ski carriage is limited on some flights, so may not always be possible. There is also a weight limit, so please check this.

Also note that if ski carriage is not pre-booked then you are likely to incur penalty charges imposed by the airlines at the airport.

For our Austrian resorts of Bad Gastein and Saalbach, you will be flying in and out of Salzburg Airport (SZG), so you should ensure you are able to comply with the entry requirements for Austria.

Further travel information you may require is as follows:

• Chalet-Hotel Tannenburg - Grillparzerstrasse 24, 5640 Bad Gastein, Austria
  
  
• Chalet-Hotel Christina - Glemmtaler Landesstrasse 304, 5753 Saalbach, Austria
  
  
• FLIGHTS & TRANSFERS:
  
  
  • Outbound flight:
    
    
    • Gatwick (North Terminal) - TUI - TOM4646
      Departs 07:40
      Arrives  10:30
      
      
    • Manchester (Terminal 2) - Jet2 - LS889
      Departs 09:10
      Arrives  12:20
      
      

• • Inbound flight:
    
    
    • Gatwick (North Terminal) - TUI - TOM4647
      Departs 11:45
      Arrives  12:50
      
      
    • Manchester (Terminal 2) - Jet2 - LS890
      Departs 13:20
      Arrives  14:40
      
      

• • Tickets and check-in:
    
    • Please note we do not provide online check-in (unless you are advised otherwise) as we provide passenger names and dates of birth (as per your passport and booking details) to the airlines in advance of your flights - Simply head to the check-in desk at your UK departure airport with your passport, where you will be allocated your seats and provided with your boarding passes.
      
      
  • Transfer time:
    
    • Bad Gastein - Approx. 1.5 hours from Salzburg Airport
    • Saalbach - Approx. 1.5 hours from Salzburg Airport

For our French resorts of Montgenèvre and Serre Chevalier, you will be flying in and out of Turin Airport (TRN) in Italy and travelling over the border into France, so you should ensure you are able to comply with the entry requirements for both Italy and France.

Further travel information you may require is as follows:

• Chalet-Hotel Lucille - RDC Bas, Plein Sud, 104 Rue de la Durance, 05100 Montgenèvre, France
  
  
• Chalet-Hotel Elise - Hotel Le Boom, 398 Rue de l'Église, 05100 Montgenèvre, France
  
  
• Chalet-Hotel Charlotte - 258 Route de Grenoble, 05220 Le Monêtier-les-Bains, France
  
  
• Chalet-Hotel Rosset - 99 Boucle du Rosset, 73320 Tignes, France
  
  
• FLIGHTS & TRANSFERS:
  
  
  • Outbound flight - Montgenèvre & Serre Chevalier:
    
    
    • Gatwick (South Terminal) - Jet2 - LS2119
      Departs 06:00
      Arrives  08:50
      
      Please note the LGW-TRN flight is a charter flight rather than a scheduled flight, so it is not available for the general public to book, which means there may be no information about it online, but please rest assured the above details are correct.
      
      
    • Manchester (Terminal 2) - Jet2 - LS935
      Departs 07:50
      Arrives  11:05

• • Outbound flight - Tignes:
    
    
    • Gatwick (North Terminal) - TUI - TOM4612
      Departs 13:40 (06:00 from 5 April 2025)
      Arrives  16:35 (08:55 from 5 April 2025)

• • • Manchester (Terminal 2) - Jet2 - LS1781 (LS843 on the 14 & 21 Dec 2024)
      Departs 14:20 (09:50 on 14 & 21 Dec 2024)
      Arrives  17:30 (13:00 on 14 & 21 Dec 2024)

• • Inbound flight - Montgenèvre & Serre Chevalier:
    
    
    • Gatwick (South Terminal) - Jet2 - LS2120
      Departs 09:40
      Arrives  10:30
      
      Please note the TRN-LGW flight is a charter flight rather than a scheduled flight, so it is not available for the general public to book, which means there may be no information about it online, but please rest assured the above details are correct.
      
      
    • Manchester (Terminal 2) - Jet2 - LS936
      Departs 12:05
      Arrives  13:20

• • Inbound flight - Tignes:
    
    
    • Gatwick (North Terminal) - TUI - TOM4613
      Departs 17:45 (17:55 from 5 April 2025)
      Arrives  18:25 (18:35 from 5 April 2025)

• • • Manchester (Terminal 2) - Jet2 - LS1782 (LS844 on the 14 & 21 Dec 2024)
      Departs 18:40 (14:00 on 14 & 21 Dec 2024)
      Arrives  19:45 (15:05 on 14 & 21 Dec 2024)

• • Tickets and check-in:
    
    • Please note we do not provide online check-in (unless you are advised otherwise) as we provide passenger names and dates of birth (as per your passport and booking details) to the airlines in advance of your flights - Simply head to the check-in desk at your UK departure airport with your passport, where you will be allocated your seats and provided with your boarding passes.
      
      
  • Transfer time:
    
    • Montgenèvre - Approx. 1.5 hours from Turin Airport
    • Serre Chevalier - Approx. 2 hours from Turin Airport
    • Tignes - Approx. 2-3 hours from Chambéry Airport

For our Spanish resort of Baqueira, you will be flying in and out of Toulouse Airport (TLS) in France and travelling over the border into Spain, so you should ensure you are able to comply with the entry requirements for both France and Spain.

Further travel information you may require is as follows:

• Hotel Tuc Blanc - Carretera Bonaigua, 25598 Baqueira, Spain
  
  
• Hotel Montarto - Carretera Bonaigua, 25598 Baqueira, Spain
  
  
• FLIGHTS & TRANSFERS:
  
  
  • Outbound flight:
    
    
    • Gatwick (North Terminal) - TUI - TOM4734
      Departs 07:40 (09:25 on 22 December 2024 / 07:50 from 30 March 2025)
      Arrives  10:25 (12:10 on 22 December 2024 / 10:40 from 30 March 2025)
      
      
    • Manchester (Terminal 2) - TUI - TOM2722
      Departs 06:45 (06:55 from 30 March 2025)
      Arrives  09:50 (10:00 from 30 March 2025)
      
      
  • Inbound flight:
    
    
    • Gatwick (North Terminal) - TUI - TOM4735
      Departs 11:35 (13:30 on 22 December 2024 / 11:50 from 30 March 2025)
      Arrives  12:25 (14:25 on 22 December 2024 / 12:45 from 30 March 2025)
      
      
    • Manchester (Terminal 2) - TUI - TOM2723
      Departs 11:00 (11:10 from 30 March 2025)
      Arrives  12:15 (12:20 from 30 March 2025)
      
      
  • Tickets and check-in:
    
    • Please note we do not provide online check-in (unless you are advised otherwise) as we provide passenger names and dates of birth (as per your passport and booking details) to the airlines in advance of your flights - Simply head to the check-in desk at your UK departure airport with your passport, where you will be allocated your seats and provided with your boarding passes.
      
      
  • Transfer time:
    
    • Baqueira - Approx. 2.5 hours from Toulouse Airport

For our Swiss resort of Lauterbrunnen, you will be flying in and out of Geneva Airport (GVA), so you should ensure you are able to comply with the entry requirements for Switzerland.

Further travel information you may require is as follows:

• Chalet-Hotel Rosa - Beim Alten Schulhaus 428, 3822 Lauterbrunnen, Switzerland
  
  
• Hotel Silberhorn - Bir Zuben 465, 3822 Lauterbrunnen, Switzerland
  
  
• FLIGHTS & TRANSFERS:
  
  
  • Outbound flight:
    
    
    • Gatwick (North Terminal) - TUI - TOM4608
      Departs 07:20
      Arrives  10:05
      
      
    • Manchester (Terminal 2) - Jet2 - LS811
      Departs 06:55
      Arrives  09:55
      
      
  • Inbound flight:
    
    
    • Gatwick (North Terminal) - TUI - TOM4609
      Departs 11:25
      Arrives  12:10
      
      
    • Manchester (Terminal 2) - Jet2 - LS812
      Departs 11:00
      Arrives  12:05
      
      
  • Tickets and check-in:
    
    • Please note we do not provide online check-in (unless you are advised otherwise) as we provide passenger names and dates of birth (as per your passport and booking details) to the airlines in advance of your flights - Simply head to the check-in desk at your UK departure airport with your passport, where you will be allocated your seats and provided with your boarding passes.
      
      
  • Transfer time:
    
    • Lauterbrunnen - Approx. 2.5 hours from Geneva Airport

Please note we do not issue tickets or boarding passes and you will not normally be required to check in online, unless you are advised otherwise - Simply check in at the airport with your passport and you will then be allocated your seats and given your boarding passes.

Upon arrival at your departure airport (Gatwick or Manchester), please introduce yourself to our airport rep near the check-in desk so they know you are there, and they will be able to help you at check-in, if required.

Upon arrival at your destination airport, and after you have collected your luggage, you will be met by our Resort Manager in the Arrivals hall. Please introduce yourself to our Resort Manager and you will then be directed to the transfer coach. Please make sure you get on the correct coach!

Skis and snowboards are sometimes delivered outside the normal baggage reclaim area. Please note you are personally responsible for ensuring all your baggage has been put onto the correct coach. If your luggage does not appear in the baggage reclaim area, please let our Resort Manager know and they will be able to assist you so that your luggage can be traced.

Please note we operate shared transfers to and from our resorts. Whilst we try to ensure that flights from different airports arrive and depart at similar times, you may have a wait time at the airport, either after landing on the outbound journey, or on the return journey.

The coach transfer will usually take between 1.5 and 2.5 hours, depending upon the distance from the arrival airport to your destination resort. The coach will not normally stop on the journey, and please note that consumption of alcohol is not permitted on the coach.

Information about your destination resort will be provided by our Resort Manager on the transfer coach. Rental equipment will usually be collected on the afternoon of arrival in resort, or early the following morning if the transfer should happen to be delayed for any reason.

Following Brexit, the European Health Insurance Card (EHIC) is being phased out and replaced with the Global Health Insurance Card (GHIC). Despite the name, the GHIC is currently only valid within EU countries, which is the same as the EHIC. If you currently have an EHIC that is still valid, you can continue to use this, but when your EHIC expires you should apply for a new GHIC. Both cards entitle you to medical treatment in the EU. However, neither is a replacement for travel insurance and you should ensure you have appropriate insurance in place before you travel.

You can find further information on the UK government website here.

Please note that different airlines have different policies with regard to carrying injured passengers, and the policy of Jet2 is that if you are unable to bend your leg for take-off and landing then you won't be allowed to travel on the flight, even if you have a 'Fit to Fly' certificate, as this could hinder passengers needing to evacuate in the event of an emergency. You can find further information on the Jet2 website here.

If you should happen to sustain an injury whilst on your holiday and are unable to travel home on your Jet2 flight, then you will need to contact your insurance company so that they can arrange an alternative flight home for you. Please therefore ensure that you have appropriate travel insurance in place before you travel.